jilispin Privacy Policy — How Your Personal Data Is Handled

When you register an account on jilispin, we collect basic personal information including your full name, date of birth, email address, and a username and password of your choosing. If you proceed to verify your account — which is required before processing any withdrawal — we may also collect a copy of a government-issued identification document and a selfie or proof-of-address document to confirm your identity in line with standard platform security practices. During your normal use of the platform, we automatically collect technical data such as your device type, browser version, IP address, and session activity logs, which help us maintain platform security and improve the experience for Filipino players accessing the site on mobile. We also collect transaction records related to deposits and withdrawals processed in Philippine pesos, so that we can maintain accurate account histories and respond to any payment queries you raise. Any information you voluntarily provide when contacting our support team — such as a description of a technical issue or a withdrawal query — is also retained so that we can follow up effectively and resolve your concern. We do not collect sensitive personal information beyond what is necessary for account operation, identity verification, and financial transaction processing. If you have questions about what specific data is held on your account, the FAQ page has guidance on how to raise a data enquiry.

The personal information you provide during registration is used primarily to create and maintain your account, verify your identity, and ensure that only you can access your balance and transaction history. Transaction data — including deposit confirmations and withdrawal requests in PHP — is used to process payments accurately, maintain financial records, and investigate any discrepancies or disputes that may arise. Technical data such as IP addresses and session logs is used to detect and prevent fraudulent activity, protect the security of your account, and ensure the platform operates correctly across the range of mobile devices and browsers used by Filipino players. We may use your email address to send you important account-related notifications, such as confirmation of a successful withdrawal, a security alert, or an update to our policies — we do not send unsolicited promotional messages without your consent. Aggregated and anonymised usage data may be used internally to understand how players navigate the platform and to identify areas where the mobile experience or content can be improved. We do not sell, rent, or trade your personal information to third-party marketing companies under any circumstances. If you want to understand more about how your data is used in a specific context, the FAQ page covers the most common data-related questions from Filipino players.

jilispin does not sell or share your personal information with third-party advertisers, data brokers, or marketing platforms — your data is not a product, and it will not be treated as one. We do work with a limited number of trusted service providers who assist with specific operational functions, such as payment processing partners who handle PHP transactions through local payment channels available in the Philippines; these partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. In some circumstances, we may be legally required to disclose personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we receive a valid legal request or if disclosure is necessary to comply with applicable law. If jilispin undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that process, and you will be notified of any material change to how your data is handled as a result. We take reasonable steps to ensure that any third party who receives your data is bound by appropriate confidentiality and data protection obligations. Outside of the scenarios described above, your personal information remains within jilispin's systems and is not disclosed to any external party. For more detail on our payment partners and how transaction data is handled, visit the Withdrawal page or the FAQ.

We implement a range of technical and organisational security measures to protect your personal information from unauthorised access, accidental loss, or misuse. Account passwords are stored using industry-standard hashing practices so that they are never held in plain text, and access to account data within our systems is restricted to authorised personnel who require it to perform their role. All data transmitted between your device and the jilispin platform — including login credentials, personal details, and PHP transaction information — is protected using secure connection protocols to prevent interception during transmission. We regularly review our security practices and update them in response to emerging threats, and we conduct periodic checks to ensure that our data storage and access controls remain effective. In the event of a data security incident that affects your personal information, we will take prompt steps to contain the incident and will notify affected players in accordance with our obligations under applicable law. You also play an important role in keeping your account secure — we strongly recommend using a unique password, logging out after each session on a shared device, and contacting support immediately if you suspect unauthorised access to your account. For practical tips on keeping your account safe, the FAQ page has a dedicated section on account security for Filipino players.

As a registered player on jilispin, you have the right to request access to the personal information we hold about you, and to ask us to correct any information that is inaccurate or out of date. You may also request the deletion of your personal data in certain circumstances — for example, if you close your account and there is no longer a legal or operational reason for us to retain your information. If you believe that your data has been processed in a way that is inconsistent with this Privacy Policy or applicable law, you have the right to raise a complaint, and we will investigate and respond to your concern in a timely manner. You can update certain account details — such as your contact email address — directly through your account settings, and for more significant changes or data requests, you can contact our support team through the details provided on the FAQ page. We will respond to all data-related requests within a reasonable timeframe and will keep you informed of the outcome. Please note that some data may need to be retained for a minimum period even after account closure, in order to comply with financial record-keeping requirements or to resolve any outstanding disputes. We are committed to handling all data rights requests fairly and transparently, in line with our obligations to Filipino players and applicable data protection standards.

jilispin reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements, and the most current version will always be available on this page. We recommend checking this page periodically — particularly if you notice the "Last Updated" date has changed — so that you are always aware of how your personal information is being handled. If we make a material change to the way we collect or use your personal data, we will take reasonable steps to notify you, which may include a notice on the platform or a message to your registered email address. Continued use of the jilispin platform after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming page, which together form the full agreement between you and jilispin. If any part of this policy is unclear or you have a specific question about how your data is handled, the FAQ page is the best starting point for quick answers written in plain Philippine English. We are committed to being transparent about our data practices and to treating every Filipino player's personal information with the care and respect it deserves.